A9 Counselling and Consulting Services values your privacy just as much as you do. Therefore:

• We do not ask for your personal information unless we truly need it

• We do not share your personal information with anyone without your expressed consent unless required by law

• We do not store personal information on our servers unless required for the ongoing operation of one or more of our services

As counsellors in Ontario, we protect the confidentiality of the community and contacts with all clients, including phone and video clients. Your therapist will only release your personal information to others with your written permission, or if they are required to do so by court order or legal subpoena.

According to Ontario Law, there are 3 situations were your therapist is required to break confidentiality and contact local law enforcement or social authorities:

1. If during your sessions you give any information that would lead your therapist to believe that you may hurt yourself, someone else, or someone may hurt you in any way, your therapist will notify the appropriate authorities to prevent such actions from taking place

2. If during your sessions you give any information that would lead your therapist to believe that there is a neglect or abuse of a minor, your therapist will notify the appropriate authorities to prevent such actions from taking place

3. If during your sessions you give any information that would lead your therapist to believe that a regulated health professional has been involved with sexual abuse, your therapist will notify the appropriate authorities to prevent such actions from taking place

Further information on privacy and your rights in regard to your personal information can be found on the website of the Privacy Commissioner of Canada here